The importance of having a project hotline

2:12 pm Business

In my project management consulting business, I always give my clients a way to contact me — a “hot line” where they can reach me at any time, 24/7. This not only gives my client a tremendous piece of mind (knowing that they can contact me if problems arise) but it also helps me to do my job better. Very simply, I can’t be an effective consultant if I don’t know what’s going on — and if my client has a hotline, they can contact me instantly whenever there are significant developments in how their project is unfolding. For me, a cell phone works best as I always carry it with me — they also have the option of sending me an e-mail, which I can read at my desk, on my laptop at home, or on my Blackberry.

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One Response

  1. http://www.clan2ez.com/forums/memberlist.php?mode=viewprofile&u=493 Says:

    abreact…

    Originally posted by tauseef31: “I have hardly made much sense of it but I’ll try to experiment and will update any success….

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